FIVE WAYS TO ORDER!
- ONLINE SERVICES
- VIA EMAIL (see below)
- DROP IT INTO THE REQUEST BOX IN RECEPTION
- POST IT TO US
- FAX IT TO US (01704 563108)
If you wish to order using online services and have never used it before, you will need to have registered first at the practice, please bring with you some form of ID to register. The reception team will then provide you with a print out or send an email with instructions on how to register. Alternatively you can register on the new NHS App and this takes you through the identification steps without having to present at the surgery - see our online services page for more info>>
To order by email send requests to firstname.lastname@example.org (try and use "request a delivery receipt" when sending us the email to ensure we have received it). Please ensure you provide your full name and date of birth on the email along with all the names of the medication you require.
Please do not telephone for repeat prescriptions as this may lead to mistakes and block the telephone lines for urgent calls.
48 working hours notice is required when ordering repeat prescriptions. Repeat prescriptions ordered by 10:00 will be ready for collection after 17:00 in 2 days time.
Please contact your pharmacy rather than the surgery to check whether your prescription is ready after the 48 hours notice.
Contraceptive Prescriptions (where previously issued)
One month’s supply of the contraceptive pill can be obtained from the surgery via a telephone request. An appointment should be arranged when collecting the prescription.
Patients who require emergency contraception can attend a pharmacy (see in more info link) or contact the surgery immediately and inform the Reception staff that they require to be seen in connection with this specific requirement. More information can be found here>>
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.